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Service Delivery & Compliance

Service Delivery & Compliance

The Gurgaon IT Hub Facility is fully in compliance for all the services it offers, with all government regulations.

Facility has been approved under the Software Technology Park (STP) scheme of the Government of India as a 100% Export Oriented Unit (EOU).

Our Facility is licensed as a Private Bonded Warehouse for storage of STPI approved list of capital goods for development and 100% export of computer software /IT enabled services out of India.

The Facility is registered with Central Excise department of India for operating as an Export Oriented Undertaking.

The Facility is also registered with Department of Telecommunications (DoT), Ministry of Communications and Information Technology, India for setting up an International Call Centre in the Other Service Provider (OSP) Category.

Infrastructure


30,000 sq. ft. area spread over 4 floors.

Each floor boasts of exclusive and spacious Management, IT and Support cabins/cubicles besides work stations for operations.

The facility boasts of well-equipped conference rooms, training rooms, interview rooms, waiting lounge, dedicated reception on each floor and cafeteria.

Physical site security.

Water management and harvesting.

Facility Management services.

Onsite backup generators with 100% back-up facility.

Dedicated back-up generator for Dialer and other critical equipment on network.

UPS systems from Mitsubishi

Central Air-conditioning from General with dedicated Air Handling Unit for each floor.

High fault tolerance and inbuilt disaster recovery mechanisms.

We have a very robust technological infrastructure, constituted of the best telecom and IT equipment