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Business Process Outsourcing

Business Process Outsourcing

With a global presence and proven track record in the international and offshore outsourcing market, Gurgaon IT Hub offers business process outsourcing and consulting solutions and services in India. We are one of the few call centre service providers in India who have the ability to offer both offshore as well as onshore services.

Any outsourced business process usually calls for end - to - end solutions with respect to handling each and every aspect of its functioning. The inbound and outbound BPO expertise of our call center team in Gurgaon enables us to provide cost-effective business consulting services that align with varied operational requirements. We make use of tested strategies to match the needs of our clients.

In addition to developing in-house services and application to support BPO operations, Gurgaon IT Hub also has a robust infrastructure with state-of-the-art facilities located strategically in the heart of business capital of the outsourcing world. Equipped with new and up - to - date technology as well as staffed with employees that exceed expectations, the GITH team can provide end - to - end BPO solutions to companies from our excellence centre in India.

We manage entire outsourcing operational chain from conceptualizing, researching, analyzing, managing and developing the technology for various processes to establishing high-quality BPO delivery mechanism.

We offer the following BPO services in India:-

  •     BPO application development and testing
  •     Lead Generation
  •     Telecom Equipment Management
  •     Call Centre Management
  •     Training, Content Development and Service Delivery
  •     Facility Management
  •     Physical Security
  •     Risk Management and Business Continuity Planning