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Inbound Sales Support

Inbound Sales Support

At Gurgaon IT Hub we know that every query that comes to your business is important. Whether it’s an inbound customer service or sales query, our call center can support your business processes.

Our outsourcing inbound customer service and inbound sales team based out of our call center in Gurgaon, India is fully capable of handling any query from your current customers or prospective customers, partners or vendors through phone, email, chat, website etc.

Gurgaon IT Hub offers you a dedicated and  strong inbound sales support team that can handle all queries related to product/service information, sales, pricing, order, shipping and more. Our sales team is trained to identify each inbound call category and redirect it to the relevant department.

Our Inbound Sale Support Team offers services which include:

  •     Training Material Development
  •     Process Training
  •     Training Simulation
  •     Tool and Application Training
  •     Call Rerouting
  •     Call Segregation
  •     Call Transfer
  •     Query Resolution
  •     Effective Call Management (Maintaining Average Call Handling Time)