While customer acquisition is a mammoth task for travel, leisure and restaurant companies, retaining loyalty of old customers is even trickier. At Gurgaon IT Hub, we understand that customer relationship loyalty in travel marketing is of utmost importance. This is also why we design and manage end - to - end customized personal loyalty programs.
Our loyalty program management services take care of not only customer and restaurant loyalty programs, but also customer retention and relationship management. India based, Gurgaon IT Hub understands that the role of loyalty services and programs like frequent flier cards, club membership etc. is decisive to building a dedicated client list for travel organizations.
At GITH, customer retention services and solutions help travel companies to initiate their loyalty programs. In our end - to - end campaign management, everything from announcing the plan to provisioning form applications and card distribution as well as follow-up, is taken care of by us.
Our Loyalty Program Management services include:
- Loyalty Program form processing
- Database Management
- User verification and enablement
- Card activation and deactivation
- Promotion and Marketing
- Feedback processing