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Reservations & Ticketing

Reservations & Ticketing

At Gurgaon IT Hub, we understand that reservations and ticketing form the major work schedule for travel, tourism and hospitality industry. In line with this business insight we offer travel back office services that range from ticket reservation process to transportation logistics management.

We offer great Outsourcing travel solutions with its state - of - the - art contact center facility which is equipped with new and updated technology. Our ticketing agents are trained and skilled in handling ticketing software and tools.

As a travel outsourcing service provider in India, Gurgaon IT hub has in-house applications and tools to support a travel business process outsourcing (BPO) unit which also allows smooth transition of a query into a sale.

We also understand that booking and enquiries is a repetitive process for a travel industry and involves a lot of operational cost. To cut down on the operational cost, GITH has developed a customized end - to - end service delivery model for travel processes.

Highlights of our ticketing services include:

  • Processing agent and online reservations
  • Quoting Fares for Itinerary
  • PNR processing
  • Up-selling
  • Processing cancellation requests